Reduced risk of non-compliance

By leveraging BMC Discovery and structured operational processes, Tiberone minimised the risk of regulatory breaches, ensuring Virgin Media O2 consistently meets TSA compliance requirements.

Improved IT estate visibility

Comprehensive discovery and reporting provide a clear view of all assets and dependencies, supporting both day-to-day operations and strategic IT planning.

Licensing opportunities for cloud resources

Tiberone identified potential licensing efficiencies by uncovering cloud resources, helping Virgin Media O2 optimise costs and ensure full coverage across hybrid environments.

Enhanced governance and accountability

Assigning clear service ownership and scheduling regular compliance reviews ensures ongoing accountability, operational control, and sustained data integrity across the entire IT estate.

Key Outcomes

Delivering clarity, control, and compliance across the IT estate

"Testimonial Quote"

The Solution

Reactivating and optimising BMC Discovery for complete visibility and control

To meet the compliance and accountability goals, Tiberone reactivated Virgin Media O2’s existing BMC Discovery platform to achieve complete coverage of its IT estate. This provided a single, accurate source of truth for all assets, relationships, and dependencies, enabling better decision-making and improved governance.

In parallel, robust operational processes and automated reporting were introduced to ensure consistent data accuracy and regulatory alignment across the business.

Key actions included:

Reactivating and optimising the BMC Discovery platform for end-to-end visibility.
Establishing structured operational workflows and performance reporting.
Assigning clear service ownership across IT functions.
Scheduling regular compliance reviews to maintain accuracy and accountability.

3

Years of partnership

£500k

Discovery License Opportunity

45m

45m mobile and £6m fixed consumers - £10m revenue

£18k

18k datacenter assests, 20k cloud assets

Overview

Tiberone delivered a full BMC Discovery implementation, providing Virgin Media O2 with an intelligent and automated view of its entire IT landscape. The project established a single source of truth for assets, dependencies, and configurations, improving the accuracy of service management data and enabling faster, more informed decision-making across IT operations.

Following implementation, Tiberone continues to provide a fully managed service for BMC Discovery, ensuring ongoing optimisation, updates, and proactive issue resolution. In addition, Tiberone delivers service and application modelling as a managed service, helping Virgin Media O2 maintain a clear understanding of how technology underpins business services. This ongoing collaboration ensures sustained value, reliability, and performance from the Discovery platform.

Case Study Title 2

The Challenge

Ensuring compliance and control across a complex IT estate

Virgin Media O2 faced the challenge of maintaining rigorous compliance with the Telecommunications Security Act (TSA), requiring a proactive and transparent approach to risk management across its extensive technology landscape.

With thousands of interconnected assets and services in constant operation, the organisation needed complete visibility of its IT estate to demonstrate control, accountability, and resilience. Achieving this demanded not only accurate discovery and mapping of all resources, but also a sustainable framework to ensure data integrity, governance, and regulatory alignment over time.