About us
Customers

Tiberone has provided service management solutions including Change and Configuration Management, Service Desk, Release Management, Software Asset Management, Availability and IT Service Continuity to small, medium and enterprise organisations across Europe and the Middle East.

 

These are a few of our valued customers:

 

 Astra Zeneca

 Leeds City Council

 Bid Up TV

 Legal & General

 Boots

 Lehman Brothers

 British Telecom 

 Met Office

 Cable & Wireless

 MOD

 Cadbury’s

 Opodo

 Citroen

 Orange

 Clifford Chance

 Polkomtel

 Colt Telecom

 Sainsbury's

 Diageo

 Serco

 Dresner Bank

 Telecom Egypt

 HBOS

 UBS

 Ingenico

 Vodafone

 JP Morgan

 Virgin Media

 

Client Quotes

"Tiberone's outstanding commitment to the BMC Professional Services organisation has secured our organisations a strategic relationship, which goes from strength to strength. By delivering the right expertise, at the right time and with the right value, Tiberone continues to enhance our service delivery capabilities significantly throughout EMEA. I wish the team a happy 10th anniversary and look forward to continuing our successful partnership for the years to come." Eric Blum, Vice President Consulting Services EMEA, BMC Software

 

“Your professionalism throughout the whole process of the application from inception through development to continued monitoring by Account Managers and fine-tuning the application for improved functionality and use is a demonstration of your distinction in the IT marketplace. We look forward to continued business relationship with Tiberone Technologies” Ian Sedgwick, Orange PCS Ltd (UK)

 

“Finally, a software product that really does deliver what is says it will! ETS will enable our call centre to double sales call volume handling without incurring the expense and risk of doubling the number of seats. ETS is an excellent, low-risk, high-value call centre productivity solution.” Clive Bradshaw, IT Director, bid tv

 

“Having worked with Tiberone since 2001, they have proved to be a valuable solution partner, defining our requirements and delivering the implementation, integration and education program for our ITSM community. Tiberone’s recent success in winning the Met Office ITSM 7 competitive tender, has once again cemented our successful collaboration and paved the way forward for driving greater value from our investment.” Martin Crothall, Senior Systems Engineer, Met Office

 

"Tiberone managed to deliver exceptional results by training a wide section of our ITSM application users . Their experienced team was able to handle our European wide training needs from gathering requirements to producing bespoke material and delivering custom designed courses successfully and within the project scope." Colt Telecom

 

“Our relationship with Tiberone over the past few years has been one of partnership and we have been delighted with the passion they bring to their role. We are pleased to have chosen Tiberone to work with us to implement BMC Remedy ITSM 7, with the project delivering on time and within budget.” Clare Hubbard, Customer Service Improvement Manager, Met Office


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Tiberone TV  

Tiberone TV

 

arrowBMC Remedy ITSM 7.6

arrow2CMDB Impact Simulator

arrow2Service Request Management

arrow2e-Learning

 

 
Education  

Education

 

arrowClassroom Training

arrow2e-Learning

arrow2Distance Learning

arrow2Customer Workshops