BMC Software
BMC Remedy CSS – Customer Service and Support

Having supported one of Europe’s largest and most complex CSS implementations for the
last 3 years, Tiberone know only too well the great capabilities of BMC’s first truly customer facing service management tool. We also know the issues around performance and stability when numbers of records grow.

We find more and more CSS customer faced with two major problems…

Yes, you can have a stable, high-performance CSS platform.

Yes, we can help you with proven performance management measures

Yes, you can plan confidently to migrate CSS to ITSM

Yes, we can assist with the migration from both a technical and a business transformation perspective


For more information about BMC Remedy CSS, please do not hesitate to contact us.


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Online Documentation  
Online Documentation  

arrowSLA for Customer Service Support (CSS)

arrowOptimis Success Story

arrowSecureInfo Success Story

 
Tiberone TV  
Tiberone TV  

arrowBMC Remedy ITSM 7.6

arrow2CMDB Impact Simulator

arrow2Service Request Management

arrow2e-Learning