Tiberone BLOG » Press Release http://www.tiberone.com/blog Tiberone's BLOG covers articles and demo's for Service Management Fri, 12 Nov 2010 15:53:39 +0000 en hourly 1 http://wordpress.org/?v=3.0.4 Press Release: Tiberone’s Managed Service Enables Business Agility http://www.tiberone.com/blog/2010/02/tiberone%e2%80%99s-managed-service-enables-business-agility/ http://www.tiberone.com/blog/2010/02/tiberone%e2%80%99s-managed-service-enables-business-agility/#comments Mon, 08 Feb 2010 10:42:19 +0000 Hani Sasani http://www.tiberone.com/blog/?p=448 London, UK – 5 February 2010. BMC Software’s ground-breaking EMEA partner Tiberone Technologies, formally launched today a world first in its BMC ITSM managed service proposition.

For the first time, a single managed service offering, has at its core realistic Quality of Service indicators that are linked to individual customers’ exacting requirements. This on-site offering is aligned with the working practices of the client, so it appears as a seamless element of its business operations.

Many organisations have discussed creating solution offerings to address this critical business need. However, given its high degree of complexity, and the level of granular knowledge required, in the current economic climate most companies have balked at committing the required investment. Therefore, the functional richness of the Tiberone managed service encompasses the evolving business needs of BMC Remedy ITSM customers and exceeds this discipline’s traditional envelope.

A summary factsheet is attached, but if you desire the full press pack, then please reply to info@tiberone.com


Initial Press Release

Download PDF Summary Factsheet

Download PDF Summary Factsheet

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