London, UK – 5 February 2010. BMC Software’s ground-breaking EMEA partner Tiberone Technologies, formally launched today a world first in its BMC ITSM managed service proposition. For the first time, a single managed service offering, has at its core realistic Quality of Service indicators that are linked to individual customers’ exacting requirements. This on-site...
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Please use the instruction below to disable the pop up blocker message via Registry. I have tested it and it works :)
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As companies invest more into service desk solutions, one area thats often overlooked is providing adequate training for their users. Improving the training to operational personnel will increase customer satisfaction but more importantly, improve the return on your investment. At Tiberone, we specialise in creating training solutions for many of our clients, working with...
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Incorrect email handling is one of the major pitfalls in ineffective time management which could be inefficacious. Many studies have shown that time wasted reading emails is the major contribution to ineffective working in the workplace. The truth is a working day could consist of many distractions, such as telephone calls, people stopping at...
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