About

This blog is operated by Tiberone Ltd.

Tiberone provide automated solutions for service management issues typically arising within large IT environments, using enterprise tools from BMC Software. Operating through our offices in the UK, Netherlands and United Arab Emirates, we specialise in design, delivery and support of Business Service Management (BSM) solutions and services to customers across EMEA.

BSM is a methodology for monitoring and measuring IT services from a business perspective, made up of both structured process and enabling software. We bring together the disparate processes and tools, creating quantifiable improvements in efficiency, allowing IT departments to operate by service rather than technology silos, ultimately improving the service that is delivered to the business.

Our people possess expertise of the broad spectrum of BSM disciplines (Atrium CMDB, Service Support, Service Assurance and Service Automation) bringing together experience from many blue chip organisations in banking, insurance, telecommunication, automotive, services, oil and gas, retail, pharmaceutical and law.

We work closely with you to understand business drivers, analyse business processes and derive technical requirements to deliver you the right solution every time.

For more information about Tiberone, please click here or request a callback.